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The SPROCKET ROLLER BEARING PART # 075676 fell apart.

My neighbor's chain saw wouldn't work properly and he was not a happy camper. I called Remington customer service at 1 866.206.2707 and very pleasant lady answered and transferred me to the parts department where a just as pleasant man found the part immediately and sent it. I received it a week later. I was able to help my neighbor fix his chain saw. It made me feel so good to talk to pleasant, well trained employees. I'd buy a Remington anything just to be supported by these people. These people are really great.

Thank you so much,

Mike in Houston, TX

This reviewer shared experience about good customer service and wants this business to read this review and look into the issue (if any). This person is overall satisfied with Remington Power Tools and uploaded a picture. Reviewer wants customer support to reach our to him or her for further discussion of this matter.

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